Support Engineer / Technical Analyst
Data Recognition Corporation - Montgomery, Alabama location
Company cannot provide sponsorship for this position
No agencies, please
Support Engineer serves as primary in state contact for any questions related to how system works from both a business and technical perspective. The Support Engineer partners with business liaisons to translate software requirements, contingencies, best practices and issues to ensure high level program delivery. Engineer partners with software developers, support and QA analysts to develop logical technical processes. The Engineer also performs technical support, basic cost-benefit calculations, interdependency analysis, and prioritization exercises related to systems changes.
This role will require the ability to communicate across all levels of the company and on-site with clients. This role also requires someone who is proactive, a self-starter and has a proven track record to work independently with minimal supervision and collaboratively with a team. A successful candidate thinks beyond current knowledge and existing assumptions to explore new solutions and strategies, solve potential issues and has the understanding of and experience with providing exemplary customer and systems support.
Essential Job Requirements:
Reporting to this position: No direct reports
DRC retains the right to change or assign other duties to this position.
No agencies, please.
You may also view this position and others on www.drccareers.com and use JOB ID 2413
Data Recognition Corporation is an Affirmative Action/Equal Opportunity Employer, M/F/D/V